Modernizing Government Infrastructure with CWP

Streamlining Operations for a Corporate Website Through Platform Migration

Overview

A public-sector organisation managing a corporate website sought to improve operational efficiency, strengthen security, and meet government compliance requirements. By migrating from a self-hosted environment to the Content Website Platform (CWP), the organisation achieved faster deployments, reduced operational burden, and improved compliance alignment - enabling the team to focus entirely on their web application instead of infrastructure.

Moving toward automated deployments, strengthened security, and seamless compliance

1. Slow change velocity and high operational workload

The customer team used to manage the content management system on their own hosting environment, relying on manual deployments, manual patching, and multiple operational checks through a facility management service vendor. This created delays, deployments often took days to complete, involving coordination across multiple teams.

2. Heightened security exposure

The self-managed approach resulted in inconsistent patching timelines, increasing the risk of vulnerabilities. Security checks were done manually and lacked automation, requiring significant effort to maintain a secure posture.

3. Manual compliance efforts

The team had to repeatedly prepare for IM8 and other government requirements, including security, accessibility, and web standards. Compliance checks involved manual processes and documentation, consuming time that could have been spent on website improvements.

Modernising Infrastructure and Compliance with CWP

The organisation conducted a CMS upgrade and migrated into CWP. This allowed the website to be fully managed under CWP’s infrastructure and security lifecycle.

With CWP, the agency now benefits from:

• Automated provisioning and deployments through a self-service portal
• Recurring security tests that highlight potential risks early
• IM8-aligned platform controls and simplified compliance, account access through TechPass integration
• Self-service access to performance metrics and application logs, eliminating the need for manual service requests
• Automated patching and platform maintenance, reducing infrastructure effort significantly

Streamlined Platform Automation and Built-in Governance

• Deployment speed improved from days to hours
• Stronger security posture through consistent patching and scheduled security tests
• Reduced operational overhead, freeing the team to focus solely on content and application-level enhancements
• Less compliance friction, with IM8-aligned security practices built into CWP
• Greater autonomy, thanks to self-service troubleshooting tools and performance insights

Overall, the organisation transformed its digital operations, shifting from manual infrastructure management to a streamlined, platform-driven model with better reliability and governance.

Conclusion

By migrating their corporate website to CWP, the organisation achieved a modern, secure, and automated operating environment. They now concentrate on maintaining and improving their web application, while CWP manages the underlying infrastructure, security, and compliance - enabling faster delivery and improved service quality for citizens and stakeholders.