Transforming Public Legal Services

Application Management & Migration Project for AGC

Xtremax’s dedicated team for the Attorney-General’s Chambers (AGC) was able to take a hands-on and holistic approach to the maintenance, improvement, and integration of over 21 company applications, including conducting bulk migrations of databases from on-premises to the Government Commercial Cloud (GCC) on Amazon Web Services (AWS).

BACKGROUND

AGC is a Singapore government agency entrusted with defending the public interest and safeguarding the law. Led by the Attorney-General, the AGC serves a dual role as the Government’s principal legal advisor, as well the country’s chief prosecutor for criminal offences.

Decision to Change

Over time, AGC’s IT infrastructure had become too unwieldy to manage efficiently, and the office lacked the internal resources to solve its main challenges. Key issues to fix included the existence of applications without source codes; ineffective migration and execution due to the presence of multiple managers and stakeholders; and difficulty managing multiple applications at once.

In the face of these issues, the AGC remains highly invested in implementing general industry best practices: the changes they demanded reflect their commitment to meeting global standards in legal industry IT.

XTREMAX SOLUTIONS

Led by Xtremax’s team of AGC-dedicated experts, we were able to make sense of AGC’s needs and areas for improvement on a profound level, allowing us to implement the following projects:

Through reverse engineering, our team decoded applications to identify which areas could be refined, revamped, or debugged.

Our project team offers business analysis expertise, allowing us to provide consultations and recommendations on business processes.

We were also able to support the management of migration processes and application maintenance in a timely manner
by tapping the expertise of our in-house Cloud Engineers and Solution Architects.

Major Benefits

By partnering with Xtremax, AGC was able to reap a host of benefits that could only be delivered by proven experts in digital transformation.

Tailored and holistic experience. Our solutions were personalised to fit AGC’s unique needs. Our talent pool’s breadth and depth of experience made this possible, giving us immediate access to the right people for specific needs.

Seamless transition. By counting on our team of experts, AGC’s migration and application maintenance projects were conducted smoothly without disrupting their day-to-day operations.

Increased productivity. With our team handling the migration projects, application management, and overall maintenance, AGC enjoyed greater productivity through the elimination of time-consuming tasks.

Reduced costs. Digital transformation can become a costly endeavour if not implemented correctly. With an experienced cloud technology partner in Xtremax, AGC was able to realise a reduction in their operational and time costs, as they no longer needed to take on a patchwork of various technologies and teams.

Future forward. Embracing digitalisation in their workflows has allowed AGC to ensure that its technology and applications remain future-proof and able to keep up with industry trends and standards.