96.5% of the deployments are completed within an hour of the request.
Since the automation processing of CWP, we have seen how development and updates of project have been iterating faster than before.
Lesser Manpower Needed
Removing the human factor to the deployment operation has also reduced the system engineer (SE) mistake up to zero (0). Because SEs are also human that may make mistake.
So, we made the automation of system, by creating the standard package template for deployment. The result is web contractor no longer needs to provide the step by step deployment guides to the SE. They can do the deployment by themselves, as long as the template is followed. As conclusion, this all template has been erase almost of all SEs mistakes.
Faster Turn Around Rate
In a review of the 2018 Q1 deployment; 96.5% of the deployments are completed within an hour of the request. This is an major improvement from the traditional Facility Management (FM) request that would have a typical SLA of 2-3 working days. The statistics have also shown that CWP is processing an average of 70 deployments on a weekday.
CWP was a highly successful project. Today, it hosts over 542 websites for over 41 agencies; Government agencies have become more agile in their website deployments and updates. Instead of waiting for 2-3 days to push out a deployment, code releases and changes happen in minutes.
Despite managing the hosting of open source websites like Wordpress, the platform has yet to experience any security breach. We continue to adhere to tight security governance and control in managing the platform.
View more information on CWP here.